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How to Change Audio Preferences in Skype with Mac
In addition to Mac OS X’s sound preferences, Skype has its own Audio preferences that allow you to further customize how Skype’s sounds are handled on your computer. You may prefer to have Skype’s sounds treated differently than other sounds...
Read MoreI Have No Sounds at all on my 8000 MPA
(GN8000 DISCONTINUED) This means one of five things and almost never a sign of a defect: 1) The compatibility switch is set to the wrong letter (the switch labeled A thru I. A and G are the letters that work...
Read MoreHow do I Set up my Headset with my Computer Using the Zoomswitch?
ZoomSwitch The ZoomSwitch allows you to connect your headset or telephone handset to your computer (through a USB cable) and office phone. You can switch between phone calls on the landline and computer applications including Skype, video chat, or music....
Read MoreShoretel Phones Remote Answering With Plantronics
Only the Plantronics CS series and the Savi SERIES are compatible with RD-1 POD. NOTE: RD-1 Pod only provides ring alert, Shore Tel phone has a built in remote answer feature The Shore Tel phone must be programmed by the...
Read MoreWhat headsets work with common cordless phones
NOTE: HEADSETS PLUGGED INTO CORDLESS PHONES MAY HAVE LOW MIC VOLUME.. Most cordless phones have a 2.5 mm headset jack which will accept our 2.5 mm cell phone headsets. For more durability, we can use a corded monaural office headset...
Read MoreHow Long is the Cord that comes with the T100 Practica?
The phone line cord (from the base to the wall) is 12 feet long and the headset cord (from the base to the headset) is approximately 7 feet long.
Read MoreSavi W740 basic info
Savi W740. -Can connect to your desk phone, PC, and bluetooth -Lightest DECT headset available --.67oz -Comes with on in-ear, over-the-head, and behind-the-neck wearing options Range -Up to 300’ (When connected via bluetooth, the base itself is establishing the connection....
Read MoreI Can't get my Bluetooth Headset to Pair to my Calisto Remote
(DISCONTINUED). Try removing the previously paired headset from the remote, and then pairing again. With a new or replacement headset, the previously paired headset must be removed from the remote before pairing the new one. With the remote: 1) Enter...
Read MoreHow do I conference the SDW 5016 headset?
Conferencing with the SDW 5016 headset is a little complicated. You have a bunch of conferencing options:. The pictures in this article show 4 ways to do it: A) shows you that you can merge all 3 modes to connect...
Read MorePlantronics CS50/55 Setup with Avaya EHS for 2420,4600 and 5000
What you’ll want to do is this--. Take the side of the y-cable with the rounded 3.5mm plug and the telephone cord. • Plug the rounded 3.5mm plug into the accessory jack of the charging base that’s on the bottom...
Read MoreNEC Aspire Headset Button Programming
Page 114 outlines how to program the headset button. Follow the link to open the manual: http://www.necaspire.com/necaspire/user_guides/aspire_user_guides/0893400_rev9.pdf Call 1+851+(Empty Function Key)+05 and that’s it! :)
Read MoreWhere is the Auto Answer Switch on the CS500 Series Base Station?
The Auto Answer Switch is located on the back of the charging base to the right of the phone cord connection (pictured at right). CS510/520/540 RED = AUTO ANSWER OFF (Press headset button to turn headset on / answer a...
Read MoreFirmware Updates
[OFFICERUNNER DISCONTINUED] [DW PRO1 DISCONTINUED] If a Customer would like to update their firmware, please send them the following link: https://en-us.sennheiser.com/headset-software-pc They will then head to the Sennheiser Updater heading and click Download End User Version. Then, they click the...
Read MoreIs There a 2.5mm adapter that allows you to connect the OfficeRunner to a phone with a 2.5mm headset Jack?
[OFFICERUNNER DISCONTINUED] NOW THERE IS!!! We now have a cord combo that makes this possible: PTS/2.5/RJ45/MALE (Cat# 2180) $39.95 US, $44.95 CAD (Free for Customers ordering the OfficeRunner) Note: The original green tabbed cord will no longer be used in...
Read MoreDo any GN Models Have the Equivalent of an Intellistand Switch?
(DISCONTINUED!) 9120, 9350, 9330, 9330 USB all will power-on automatically when taken out of their respective charging bases. *think #4 switch down on OfficeRunner or II setting on CS50* Once the headset is out of the base you will be...
Read MoreHow to Turn Off Random Dialtone on PC Mode
The random dial tone is most likely coming from Skype for Business How to get ride of the random dial tone while on PC Mode: 1) Right click on the speaker located in the bottom right hand corner of the...
Read MoreDoes the Chattaway have batteries or a power cable?
It sure does not!. The Chattaway does not require batteries or a power cable. It relies on the power coming from the telephone line to turn on and off. Cool, right?
Read MoreI Have a Partner/MLS Phone, but I want Something Like the CS50 - What About the AWH54?
[MARATHON DISCONTINUED] The AWH54 is just like the CS50, but is modified to eliminate static or echo that happens with headsets on Partner phones. AWH54 requires the HL10 handset lifter for remote answering The ATT Marathon Partner Bundle is an...
Read MoreSennheiser Avaya 1400 & 9000 EHS Setup (Cat #2164)
Sennheiser Avaya 1400 & 9000 series set up (Cat #2164). 1) Plug the cord with the green sticker into the PHONE port in the back of the headset base 2) Plug the cord with the pink sticker into the ACC...
Read MoreHow do I use my MB 660?
The MB 660 is the newest Bluetooth headset from Sennheiser! We have it in a standard UC version (DISCONTINUED!) and a UC version optimized for Microsoft Lync. Customers with Skype for Business will need to get the MB 660 that...
Read MoreWhat is the "USB Auto Audio" setting in EPOS Connect do?
Great question! USB Auto Audio will turn on your headset automatically on computer mode whenever it hears audio play through the base. It does takes about 7ish seconds for the blue diamond to come on. Once audio is done playing...
Read MoreADTRAN Phones Remote Answering With Sennheiser or Plantronics
On ADTRAN phones that have "load detect" (LD) electronic hookswitch control, wireless headsets can remote answer without an EHS cable or a lifter. BUT, you wont be able to hear the phone ring in the headset on incoming calls unless...
Read MoreSavi W740 Buttons and lights overview
Buttons (see diagram) 8 Computer mode 9 Bluetooth mode 10 Phone mode 11 Bluetooth pairing button/light 12 Subscription button/light Mode button (8, 9, 10) functions These buttons are used to change in between the various modes of use available with...
Read MoreMore Information on Uhura's Headset
In 2266, Uhura, who had been assigned to serve as the Enterprise's communications officer, used an earpiece in her left ear to determine that the starship was not receiving any signals from an odd cube encountered in uncharted space. After...
Read MoreWhat are the Differences between Analog and USB Computer Headset Connections? What is Analog? What is USB?
Analog / USB connection • All Plantronics computer headset now have the USB / Analog adapter (shown to the right), allowing for use both ways. • The analog to USB adapter is not sold separately, nor is it offered separately...
Read MoreSavi W740 wireless set up.
Savi W740 Wireless Headset Set Up: Set up through Handset Jack : Plug the connector cord into the large jack in the back of the unit. Unplug the curly cord from the phone and plug it into the center box...
Read MoreSennheiser Microphone Hard Reset
[OFFICERUNNER DISCONTINUED] We have discovered a hard reset for Sennheiser microphones! Here’s something to try if your Customer’s Sennheiser mic is acting up. 1) With the headset OFF the base, press and hold the on/off button on the headset for...
Read MoreDoes Bluetooth work with Call Waiting?
Call waiting is a feature of the cell phone and not the Headset. You cannot use the headset controls to do this. You will have to use the keys on the phone itself to accept the call waiting and switch...
Read MoreWhy is the PS Team Awesome?
Because we use all our Mystery Solving skillz to figure out that the guy in the zombie mask was OLD MAN JENKINS WHO OWNED THE FARM NEXT DOOR THE WHOLE TIME!!!
Read MoreIs there a way to get extensions for a busy light or online indicator cord?
YES and YES!!! You can use the Plantronics OLI Extension cord (p/n 46429-01). I’ts a miscellaneous item. This will extend the cord that connects to the busy light. The cord is 6 feet, this extension will add another 6 feet....
Read MoreLeitner Lifter setup (E-mail ready)
E-mail ready to send instructions. Please add Customer name in.. “Hi (Customers name), Below are the instructions on how to set up your handset lifter. Leitner lifter set up: 1) Plug the lifter into the AUX port in the back...
Read MoreWhat are the Headset Controls on the CS510 & CS520?
1) Volume [-] Button Press to lower volume 2) Headset Indicator Light Flashes green when in use 3) Call Button (place, answer, end a call) Briefly press the call button 4) Mute Button Press to mute/unmute 5) Volume [+] Button...
Read MoreLeitner setup with Avaya 1400, 1600, 9000 EHS (Cat#2409)*
Catalog # 2409 in website, the Leitner Electronic Hookswitch for Avaya 1400, 1600, and 9000 Phones. Here’s how you set it up: 1)Unplug the power cable from the back of the charging base 2) RHL/DHSG switch on the bottom of...
Read MoreWhy is There no Dialtone in my Headset?
1. Make sure that the handset receiver is off of the hook. Customer may not know they have to take the handset on and off the hook to use the headset. (Remember to always check compatibility of phone model and...
Read MoreDoes the Savi w740 have an Auto Answer feature?
YES! Much like the OfficeRunner(dip #4), the Savi has an auto answer feature. There is not a button for this, you will have to go to Plantronics Hub to enable this. Download the Plantronics Hub
Read MoreWhat can I do if Dragon keeps freezing?
Help help! My Dragon keeps freezing! Chill out, here are some tips from Nuance to help your Customer! 1) In Dragon, go to Profile then select Restore. If the Customer has backed up their profile, this will restore it to...
Read MoreWhat different headsets will work with CHATTAWAY units?
• Leitner + Leitner Quick Disconnect Cord (Easy Connect Bundle) • Sennheiser Corded + Sennheiser Quick Disconnect Easy Connect Cord (Easy Connect Bundle) • EP +EP10 • H Series + Polaris Cord - OfficeRunner - DWPro 1 & 2 Chattaway...
Read MoreWhat are Bluetooth Profiles?
Bluetooth is a wireless technology found in many of today's electronic devices. However, Bluetooth devices do not all work in the same way. One Bluetooth device may not work with another (such as a Bluetooth phone with a Bluetooth computer,...
Read MoreMy Headset Cuts Out With Skype? Please Help?
If you’re experiencing mic audio cutting in and out while you’re on Skype, it might be coming from a Skype setting. Here’s how to adjust it: 1) In Skype go to your Audio and Video Settings. *In Skype for Business...
Read MoreSennheiser Alcatel EHS Set Up:
Sennheiser Alcatel EHS Set Up: Use picture to the right to help with set up 1) Remove power/USB from the back of the headset base 2) Remove the phone line from the telephone (jack is labeled with a bell) and...
Read MorePlantronics Control Panel Base Settings
The Plantronics Control Panel (also called Spokes) is a software program available for download directly from the Plantronics website: plantronics.com/software This program will allow you the set and change preferences and device settings that affect the performance of your headset....
Read MoreWhat is Diebold Nizdorf VAT23FX Overhead Drive up and Does it Work With Headsets?
This is a funky one! This is only used in banks! The picture below is what their Customers see when they pull up to the banks drive through. : The VAT 23GX is the best retrofit solution for remote retail...
Read MoreThere is no Sound in my Yealink EHS? What Gives?
When we’re using a Sennheiser headset and Yealink ehs, if the Y shaped cord is plugged in backwards (big part of Y in EHS36 and small part in Senn base) this will cause there to be no sound in the...
Read MoreCS50/55/70 Lights
The CS50/CS55 has 3 indicator lights: Red on the left, Green in the middle, Orange on the right. Red : This is the power light - it should always be on. This is the light we want to make flash...
Read MoreSennheiser SC60 Binaural Headset with In-Line Volume Control
Hey! Check it out! We now have a Sennheiser USB headset that is designed for use with Softphones and is optimized for Microsoft Lync! Product Code : sen/sc60/usb/ctrl (Discontinued) Part Numbe r: 504549 Included In Box: One USB Headset, volume...
Read MoreIs There a Reset for the Cortelco 2720?
The Cortelco Phone is DISCONTINUED! Good-bye, old friend! Yes, there is. NOTE: The reboot will erase phone memory. Time, date and all phonebook entries must be re-entered Reset Instructions for 2720 1. Disconnect power adapter then tel wall jack cord...
Read MoreReplacement mics for SAVI wireless
Replacing SAVI Wireless Headset/Mic:. CS540 mic (cat #2091) works on W740 CS530 mic (cat #2193) works on W730 CS520 mic (cat #2192) works on W720 DISCONTINUED! CS510 mic (cat #2191) works on W710 DISCONTINUED! To sync the CS mics to...
Read MoreCompat for Busy Buddy & Cisco EHS cable
Compat for Busy Buddy & Cisco EHS cable. We’ve noticed that, while most Busy Buddy set-ups use compat 1 and 3, Cisco EHS cables use compat 2 and 4. This is true of Cisco EHS cables with both Leitners and...
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