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    15 results

    Executive Pro Amp Setup

    March 29, 2021

    Executive Pro Amp Setup. Unplug the curly cord from the base of the telephone and plug that end into the back of the amp where you see the handset icon. Plug the TEL cord (phone cord that came with the...

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    Leitner wireless headset has static/buzzing/poor sound quality*

    March 29, 2021

    Leitner wireless headset has static/buzzing/poor sound quality. If it is a new headset, ensure the headset has charged for 4 hours. If not, let it charge and then try again. 1. Check compat guide and make sure headset is compatible...

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    Sennheiser Wireless Setup

    March 29, 2021

    [ALL DW PRO1 DISCONTINUED] [OFFICERUNNER DISCONTINUED] Sennheiser Wireless Setup:. Handset Jack: Plug the power into the headset base. Unplug the telephone (curly cord) from the phone base. Plug this into the HANDSET jack in the back of the cube. Plug...

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    Leitner lifter not providing ring detection*

    March 29, 2021

    So you’ve got a Leitner lifter that isn’t picking up the ring from the telephone, eh?. Here are some things to try: We want to check basic set up/comapt before starting with steps below. Start by turning up the ringer...

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    Leitner Corded Headsets + Amplifiers*

    March 29, 2021

    All about Leitner Corded w/ Amps. Leitner Headsets don’t have their own brand of amp, but they can be used with ALL of our headset amps! Leitner with the Executive Pro Amp: This amp comes with a quick disconnect cord...

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    Sennheiser Amplifier Setup

    March 29, 2021

    Sennheiser Amplifier Setup. Handset Jack Setup: Remove the CURLY CORD from the telephone base and plug it into the HANDSET JACK on the front of the amp. This is the jack on the right side and has a picture of...

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    Does Leitner corded work with a Plantronics 3.5mm cord?*

    March 15, 2021

    UNFORTUNATELY, NO. The Leitner headsets will sound very staticky and muffled when connected with the Plantronics 3.5mm quick disconnect cord So for now, it’s a Deskmate + Sennheiser 3.5mm cord (catalog #2122 on website) if you want a corded headset...

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    Can I Use a Leitner Training Cord with an M22 Amp?*

    March 29, 2021

    Can I Use a Leitner Training Cord with an M22 Amp? No. The M22 Amp does not work well with the Leitner training cord. Both headsets can hear if the mute function is NOT in use, but the moment you...

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    Leitner Corded Compat Settings*

    March 15, 2021

    Leitner Corded Compat Settings. Leitner headset + an Easy Connect cord would only have compatibility switches in the headset part Leitner headset with a Leitner Avaya cord or a USB cord you will have TWO compatibility switches (headset & qd...

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    Leitner wireless not charging*

    March 29, 2021

    Leitner wireless not charging. For this, let’s assume you have already done the unplugged reset to see if the battery lights are hidden. Make sure it is charging: 1) Check to see if the 4th light comes on when placed...

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    Sennheiser OfficeRunner Battery Reset*

    March 15, 2021

    E-mail ready to send instructions (copy/paste). Be sure to include Customers name. OfficeRunner Battery Reset. “Hi (insert Customers name), Below are instructions on how to reset the battery on your OfficeRunner. Battery Reset: Remove the wearing apparatus from the microphone...

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    Dipswitch Reset

    March 29, 2021

    [OFFICERUNNER DISCONTINUED] Dipswitch Reset. “Hi (insert Customers name), Below are instructions on how to reset your headset. Dipswitch Reset: 1) Place the headset in the charging base. 2) Remove the DCA power cord from the back of the base (under...

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    Training options for Leitner Corded*

    March 29, 2021

    Training options for Leitner Corded. Option 1: 2 Leitner Corded+ Leitner QD (USB or Easy connect) + Leitner Y-Cord (Cat #2431 on website) Option 2: 2 Corded headsets (any brand) + QD Easy connect + Wireless Y-Adapter (Cat #1070 on...

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    Leitner Wireless Headset Setup*

    March 15, 2021

    Leitner Wireless Headset Setup. Handset Jack Setup: Connect the power cord into both base and power outlet. (Headset will need to charge for 4 hours). Unplug the telephone receiver (curly cord) from the base of phone. Plug this into the...

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    Sennheiser EHS Cheat Sheet

    March 15, 2021

    Sennheiser EHS Catalog # & Setup. Sennheiser Electronic Hookswitch for Aastra Phones (DISCONTINUED) Catalog # 2173 SEN/EHS/AASTRA Set up - TBD Sennheiser Electronic Hookswitch for Alcatel Phones Catalog # 1783 SEN/EHS/ALCATEL Set up - Sennheiser Alcatel EHS Set Up P/N...

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