Echo echo echo echo echo... Headset users often describe hearing their own voice as they speak as an “echo”. We should always set the expectation that it is normal to hear yourself in the headset while talking, but it should not cause an echo or sound that repeats. We should always set the expectation that it is normal to hear yourself in the headset while talking, but it should not cause an echo or sound that repeats. The first question we can ask the Customer to address this is: “Are you hearing the sound of your voice as you speak, or are you hearing a delayed-repeat of what you’re saying like an echo?” To reduce the “echo” or sound of the user’s voice in their headset try: Outgoing Echo heard by callers Causes : -90% of the time it’s a compatibility setting.Try all the settings, and see if the sound improves. -The incoming volume on the headset is too loud. -The volume on the telephone is too loud. -Whatever jack they’re plugged into might be incompatible with the headset. Echo he…