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    Ring Detector Beep (Chime) is too Soft

    [OFFICERUNNER DISCONTINUED] To raise the ring detection beep (chime): 1) Start with the headset turned off. 2) Raise the volume on the headset like...

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    I just got a new ORL12. Where is my pink cord?

    Great question! That pink lifter cord is in a hidden compartment underneath the cardboard of the box. So tricky! Photo 1 shows how to lift the card...

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    Headset chiming, but the phone is not ringing (Phantom Chimes)

    [OFFICERUNNER DISCONTINUED] Headset chiming, but the phone is not ringing.. Also known as "Phantom Chimes". Ba-bing-bing...ba-bing-bing...the sound...

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    Is there an Open Box ORL12 Lifter?

    The open box ORL12 is no longer available.

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    My ORL12 is not Lifting or stuck in the up position

    [OFFICERUNNER DISCONTINUED] Things to try for an ORL12 not lifting: 1. Ensure the OfficeRunner base is set to Phone. The lifter does not lift on co...

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    ORL12 Lifter Overview: Set up, height adjustments, programming ring detection, & videos*

    ORL12 Handset lifter works with Sennheiser wireless headsets Contents in the box: 1. ORL12 handset lifter 2. Microphone (ring detector) 3. Cable wi...

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    How to adjust the height on the ORL12 (Email)*

    E-mail ready to send instructions (copy/paste). Be sure to insert Customers name. Setting the Lift Height. “Hi (insert Customers name), Below are i...

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