Support

When using a headset with an RCA 2524RE-1 phone (and this may also apply to model numbers close to that one as they are from the same series) and t...

Does your Customer have a button on their Aastra phone has a shared “handsfree” button that can either turn on/off Speakerphone or work as a Headse...

Well now it’s a little tricky. T hese instructions are for the AT&T CLP99286, CLP99386, CLP99456, CLP99486, CLP99546, CLP99556, and CLP99586 Th...

RingCentral compatible headsets. RingCentral is owned by Poly, which is under the same umbrella company as Plantronics. With that in mind, the only...

NOPE! Neither the single or dual ear is a Quick Disconnect. They plug straight in to the Chattaway base. If the Customer would like a QD cord we’ll...

If you are hearing beeps in your Chattaway-- It ain’t coming from the Chattaway! The Chattaway does not have notifications, or even a power cord or...

Changing mic settings in Cisco IP Communicator. 1) Click the Menu icon in the upper left corner of the phone, and then click Audio Tuning Wizard. N...

How to set microphone/speaker settings in Shoretel Connect. Firstly, let’s make sure that the headset is default device or default communication de...

Only the Plantronics CS series and the Savi SERIES are compatible with RD-1 POD. NOTE: RD-1 Pod only provides ring alert, Shore Tel phone has a bui...

Answer-- MAYBE. Does the Expansion Module have an EXT or EHS port? If so, try plugging the part of the hookswitch that would regularly plug into th...

NOTE: HEADSETS PLUGGED INTO CORDLESS PHONES MAY HAVE LOW MIC VOLUME.. Most cordless phones have a 2.5 mm headset jack which will accept our 2.5 mm ...

The Iphone does not need to be placed into pairing mode. It will automatically discover a headset that is in pairing mode. Once the headset is in p...