Support

[OFFICERUNNER DISCONTINUED] Dipswitch Reset. “Hi (insert Customers name), Below are instructions on how to reset your headset. Dipswitch Reset: 1) ...

[OFFICERUNNER DISCONTINUED] [DW Pro1 DISCONTINUED] SENNHEISER WIRELESS AUDIO QUALITY ISSUES Low Volume Speaker audio: 1) Check Volume on headset an...

First, we want to reset the headset:. For MB660 : MB660 Reset: 1. Switch the Headset OFF. To do this, turn the earphones outward (so the headset is...

[ALL DW PRO1 DISCONTINUED] [OFFICERUNNER DISCONTINUED] If the OfficeRunner won’t power on, it could be a solved by a few different things: -Check t...

[OFFICERUNNER DISCONTINUED] What the Product Support Team is calling “Disco Lights” is the phenomenon where a headset has normal battery lights and...

[OFFICERUNNER DISCONTINUED] General step by step instructions in how to perform an EHS reset. **The important thing here is the order in which this...

We’ve noticed that the MB660 doesn’t like to go into pairing mode when you’re talking on it. So, you’ll try this: 1) If the you're on a cell phone,...

[OFFICERUNNER DISCONTINUED] WHAT IS ALWAYS AUDIO IN SENNHEISER WIRELESS? We can think of Always Audio as a corded headset. This means when the head...

There are known issues with Iphone 6, Motoroloa (3rd generation) and nokia Lumia phones when used with the MB Pro Series. Sennheiser is currently w...

[OFFICERUNNER DISCONTINUED] You can use the following instructions to reset our funny-looking little friend:. 1) Disconnect power (and USB if in us...

[ALL DW PRO1 DISCONTINUED] [OFFICERUNNER DISCONTINUED] OfficeRunner/ DW Pro not charging.. Things to check for: - If you wear it over the ear, make...

[OFFICERUNNER DISCONTINUED] We have discovered a hard reset for Sennheiser microphones! Here’s something to try if your Customer’s Sennheiser mic i...