(PRESENCE UC DISCONTINUED). The Presence sure is a nifty headset... except for one thing-- we just can’t get it loud enough for some folks to hear it. While there did not used to be a fix for this, now there is! Updating the firmware for the Sennheiser Presence is your ticket to a nice, loud sound experience with the Presence! Here’s how you do this: 1) Attach the Presence to its USB charger. Then attach the USB to a Windows computer. 2) Go to the following link to download EPOS Connect/Headsetup Pro (be sure to hit “Clear CAPS” to turn the link into lowercase so it works. https://www.eposaudio.com/en/us/enterprise/technology/software/epos-connect 3) Once you’re there, scroll down near the bottom where it says “Download EPOS Connect Software” and click on “EPOSConnect_4.0.2.11.exe” 4) Once it’s installed it will create an icon on your desktop that looks like a weird “E”. Click on that and you should see your Sennheiser Presence headset listed (in Photo 2 it’s an MB660 but that’s what…