It may just need to be replaced. This is most likely a defective motor. It may occur straight out of the box, or after using for awhile. Troubleshooting techniques: 1) Unplug and reconnect the lifter cord to the GN wireless system. Try turning the headset on and off to test. 2) Adjust the lift level switch from “-” to “+” and test the headset. If there are no changes after trying these simple steps, then replace the lifter.
