E10 (Product Info – P/N 42598-01, Product Code: PTR/E10) See diagram pictured at right 1. Screwdriver 5. Incoming volume controls 2. Quick Disconnect (Headset) 6. Mute switch 3. Mic volume controls 7. Quick Disconnect (Console) 4. Belt Clip The Plantronics E10 is a headset adapter for carbon-based ACD systems supporting the “Rep Not Available” feature (RNA). The E10 and RNA place users in “unavailable” mode when they disconnect the headset from the amp (at the quick disconnect break). The phone system will not route incoming calls to “unavailable” users. The E10 connects to any H-series headset and features incoming and outgoing volume controls, as well as a mute switch. Connection to telephone The E10 connects to either the headset or the handset jack on your phone. If connected to the handset jack, you must lift and lower the handset receiver to open or close a line (unless your phone is programmed with on-hook dialing). Connecting the E10 An H-series headset connects to the E10 at…