I just got a new ORL12. Where is my pink cord?

    Great question! That pink lifter cord is in a hidden compartment underneath the cardboard of the box. So tricky! Photo 1 shows how to lift the cardboard to find the compartment in the lifter box. OR You can check out this handy YouTube video. At 40 seconds, he opens the box and shows you where the pink cord is hidden. https://www.youtube.com/watch?v=CL0xyTmqil0 So, now you know!