Support

To raise or lower ringer volume on ESI Phone: Press the PROGRAM Button. Hit the 4 key. Hit the 2 key. Use the scroll key to adjust the volume – the...

Call waiting is a feature of the cell phone and not the Headset. You cannot use the headset controls to do this. You will have to use the keys on t...

Hi Team, We have all seen this note ----> “Handset highly arched, for lifter use, needs velcro to make handset stay in place” when looking at co...

Here is an easier way to reboot a polycom phone. No unplugging and nonsense needed. Here’s what to press on the Polycom phone to get to the reset o...

SO GLAD YOU ASKED!!! First, plug the RJ side of your connector cable OR EHS cable directly into the Shoretel telephone’s headset jack. Then, if you...

VoIP stands for Voice over Internet Protocol. Put simply, it means using existing data communications networks to carry telephone calls. For reside...

Shoretel phones are fun to set up, right? Anyway, what you’d need to do is plug your corded headset directly into the HEADSET jack of the Shoretel ...

Well yes but... it’s a bit tricky. Here’s what you’ll need to do: 1) Place your lifter over the speaker of the telephone, as you would normally. 2)...

The regular 2.5mm cords will kind of work, but the Plantronics Gold Plug is the best solution!. The Plantronics Gold Plug is no longer on the websi...

That’s a great question! Here’s the deal: For an example of a single-line phone, see Picture 1, for an example of a multi-line phone, see picture 2...

Yes!. On Toshiba phones listed below: Jabra 9120, 9125, 9330 and 9350 will have the call control and ring detection without a hookswitch/EHS or han...

TO SET UP EHS: Enable phone headset settings through DIGIUM'S web portal PREFRENCES TAB> CALL ANSWERING> HEADSET ANSWER: SELECT YES. If neede...