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The Plantronics Control Panel (also called Spokes) is a software program available for download directly from the Plantronics website: plantronics....

Windows: 1. Right click on the speaker located in the bottom right hand corner of the screen 2. Select SOUNDS or OPEN SOUND SETTINGS 3. If we hit S...

We just discovered that if a Customer has the USB cord from the headset base going into the phone AND they also have the RJ9 connector cord going f...

We have all ran into an issue or two with EPOS Connect. It could be that the mic is not showing up, or the “update” button is un-clickable. Here ar...

What the heck is an IPN H900?. During the beginning of our pandemic, in order to get enough headsets out to the populace, we purchased a bunch of o...

[OFFICERUNNER DISCONTINUED] What is a dimple reset? Why thanks for asking!! A dimple reset is what we try when we have exhausted all other resets a...

This is a funky one! This is only used in banks! The picture below is what their Customers see when they pull up to the banks drive through. Descri...

If a Wideband headset is used with a Wideband base or visa versa. Because of the extended frequency band used in Wideband products such as the M22 ...

[OFFICERUNNER DISCONTINUED] Nope!. The OfficeRunner and SDW 5016 have completely different DCA power cords and are different sizes, so don't try it.

Having trouble with written and spoken instructions? Try our video! When words fail, what is better than telling someone how something works?... SH...

When we’re using a Sennheiser headset and Yealink ehs, if the Y shaped cord is plugged in backwards (big part of Y in EHS36 and small part in Senn ...

Excellent Question! The EP10, is our answer to the A10 Cord. It’s a “perfect 10! “ :-) Does that mean, if the compat guide says I can use an H seri...