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How do I Resubscribe my CS351/CS351N/CS361/CS361n? (DISCONTINUED)

To resubscribe your headset or to pair a different headset to the base follow the steps below: 1. While the headset is out of the charging base pus...

Can I use a Busy Light with my CA12CD-S?

NOPE. . Sorry folks, the Plantronics CA12CD-S does not work with Busy Lights! There isn’t a good place to plug them in and they use a different RJ9...

I'm a lefty! How do I Make the Marathon Behind-the-Neck Band go to the Left Ear?

[MARATHON DISCONTINUED] Well, worry not my left-handed friends! You can make the AT&T Marathon’s behind-the-neck band work on your left ear! He...

What kind of USB does Sennheiser use

[OFFICERUNNER DISCONTINUED] [DW PRO1 DISCONTINUED] What version of USB do Senheiser headsets use? All Sennheiser headsets, wired and wireless, use ...

I have sound in my Headset AND the Speakerphone! What's up with that??

If a Customer is getting sounds from their call through their speakerphone and headset at the same time, there is possibly a way to remove the soun...

What is CapTune?

Sennheiser describes CapTune as “Multi-Source Ability for Unlimited Musical Pleasure.” But what the heck does that mean?! CapTunes is a Sennheiser ...

Green Light Flashing Rapidly During Resync or New Mic Resync

Yes, You Are DOOMED! (just kidding!). This is most common with a new mic but can also happen during a normal resub/resync. There are two fixes for ...

Is There an Avaya Electronic Hookswitch Set-Up Guide for Sennheiser?

There is now. For folks setting up CEHS AV-03 (Cataloge # 2083) and CEHS-AV 04 (Catalog # 2164) please refer to Photo 1. For folks setting up CEHS-...

What are the different email response time standards?

Email Response Times by Team. · Product Support: 2 hours · Non-Profit: 24 hours · Returns: 2 hours · Customer Love Rewards: 24 hours · A Fellow Hea...

DECT wireless radiation levels

The transmitter used in DECT products like our Leitner wireless and OfficeRunner is a low-power transmitter. Transmitter signal level (transmitter ...

The Windows volume sliders don't affect Leitner headsets. Why?

Lately we’ve noticed that Leitners do not work with Windows volume controls. This is both the basic volume slider that left-clicking the speaker ic...

What are the Resync & Resubscription Steps for the SupraPlus Wireless Headsets?

Troubleshooting: Plantronics SupraPlus Wireless headsets (CS351, 351N, 361, 361N) all use the same troubleshooting techniques. If you experience vo...

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