How can we help you?

    Support

    With most of the bluetooth headsets that we carry. For instructions on pairing the Presence see article #1963 1. Start with the headset in the off ...

    Read More

    This issue occurs because frames are being dropped on the USB bus during isochronous data transfers. This may affect the functionality of any USB d...

    Read More

    What to do if Customer has a Puffy Leitner battery. 1) Replace the battery if we can get it out of the headset 2) If we can not remove the battery ...

    Read More

    HECK YEAH THERE ARE! Here are some handy items Customers using Leitner headsets might like ( pro tip: These make great pickles! ) Leitner Foam Ear ...

    Read More

    NO WAY! OLDER CS SERIES HEADSETS (CS50, CS70, CS361) WILL NOT CONFERENCE WITH THE CS 500 SERIES. THEY MAY GO THROUGH THE MOTIONS, BUT IT’S ALL FOR ...

    Read More

    This is a Quick Disconnect to Modular Cord P/N 500170 CAT# 2084 Product Code: SEN/CORD/QD-SIEMENS

    Read More

    Yes. It pairs and it works. We found when testing that you have to hold the answer button for about 3 seconds to get it to engage with the BUA.

    Read More

    (Marathon Discontinued) Why yes, indeed, there is! It’s pretty easy! You take your 2nd Headset and de-register it from its base: DEREGISTRATION: Di...

    Read More

    Yes you can! . Customer used a Sennheiser Polycom EHS and connected it into the HANDSET jack of the Polycom phone (5 pin unplugged). We have not te...

    Read More

    Instructions for install of Link 20 with an Avaya 9640 phone. The black connection cable of the headset base full phone port plugs into the blue ph...

    Read More

    (Marathon Discontinued). The Marathon is one of our few wireless headsets that can be used as a stand-alone telephone! To do this, the Customer NEE...

    Read More

    Why yes! Yes there is! . Have your Customer try this: 1- Turn off the headset OFF. The on/off button is the slide switch on the back of the headset...

    Read More